Fixing Error “[unknown object].fireEvent()”
Many people have already encountered this error in Magento when opening a client's registry or creating an order by admin. This is the error:
error: error in [unknown object].fireEvent():
event name: address_country_changed
error message: zipElement.up(...).down(...) is undefined
This is how we can solve this:
- Open file: app/design/adminhtml/default/default/template/directory/js/optional_zip_countries.phtml
- Search for function setPostcodeOptional(zipElement, country)
- Find the line below:
zipElement.up(1).down('label > span.required').hide();
- Replace for the code below:
var zipElementLabel = zipElement.up(1).down('label > span.required'); if (zipElementLabel) zipElementLabel.hide();
- In the same file find the line below:
zipElement.up(1).down('label > span.required').show();
- And replace for the following code:
var zipElementLabel = zipElement.up(1).down('label > span.required'); if (zipElementLabel) zipElementLabel.show();
Save the file, refresh cache and you will see this error is gone.
Source: http://premius.net/blog/php/116-fixing-magento-error-error-in-unknown-object-fireevent.html